Refund Policy
Last updated: 3/7/2026
1. Returns
Due to the nature of our handcrafted wellness products, we generally do not accept returns on used items for hygiene and safety reasons. However, if your product arrives damaged or defective, please contact us immediately so we can make it right.
2. Refunds
We offer refunds under the following circumstances:
- The item was damaged during shipping.
- The wrong item was sent to you.
- The product is defective.
Once your return is received and inspected (if applicable), we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email through our contact form.
4. Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error (e.g., wrong item sent, damaged item). Shipping costs are non-refundable.
5. Contact Us
If you have any questions about our Refund Policy, please contact us.